Purpose and Importance

Vertel Corporation is committed to fostering a transparent and ethical workplace where employees and stakeholders feel safe to voice concerns regarding misconduct, unethical behavior, or any violation of company policies and legal requirements. This Whistleblower and Grievance Policy is designed to provide a clear, confidential, and accessible process for raising issues without fear of retaliation or discrimination. By encouraging open communication and timely reporting, Vertel seeks to uphold its core values of integrity, accountability and respect throughout all levels of the organization.

Scope and Coverage

This policy applies to all employees, contractors, consultants, suppliers, and any third parties associated with Vertel Corporation and its subsidiaries. It covers a wide range of concerns including but not limited to fraud, corruption, harassment, discrimination, safety violations, financial irregularities, data breaches, and any behavior that undermines the ethical standards and legal obligations of the company. The policy ensures that grievances related to workplace conditions, interpersonal conflicts, or violations of rights are also addressed with fairness and sensitivity. Every individual connected to Vertel is entitled to use the mechanisms established under this policy without fear of adverse consequences.

Reporting Mechanisms and Procedures

Vertel provides multiple confidential channels for reporting concerns. Individuals can report issues directly to their immediate supervisor, human resources, the compliance officer, or through an anonymous whistleblower hotline designed to protect their identity. The company encourages early reporting to allow for timely investigation and resolution but understands that some may prefer anonymity or third-party reporting. All reports should be as detailed and factual as possible to facilitate thorough examination. Vertel commits to acknowledging receipt of complaints promptly and keeping whistleblowers informed about the status of their cases within reasonable limits.

Confidentiality and Protection Against Retaliation

Maintaining confidentiality is paramount throughout the investigation process. Vertel takes all reasonable measures to protect the identity of whistleblowers and complainants, disclosing information strictly on a need-to-know basis only to those responsible for handling the matter. Retaliation or any form of victimization against individuals who report in good faith is strictly prohibited and will result in disciplinary action against the perpetrator. This protection extends to anyone assisting in investigations or raising concerns. Employees and associates can report without fear of losing employment, contracts, or any professional opportunities due to their courageous action in promoting ethical conduct.

Investigation Process and Resolution

All reported grievances and whistleblower complaints are taken seriously and investigated promptly and impartially by designated internal or external experts as appropriate. Investigations are conducted with respect to due process and natural justice principles, ensuring fairness to all parties involved. The scope of the inquiry includes gathering evidence, interviewing relevant individuals, and reviewing documentation to establish facts. Upon conclusion, findings are documented and corrective actions are recommended. If violations are confirmed, disciplinary measures or legal actions are taken in accordance with company policies and applicable laws. The outcomes of investigations, where possible, are communicated to the whistleblower while respecting confidentiality and privacy.

Continuous Improvement and Training

Vertel is dedicated to continuously improving its whistleblower and grievance handling systems through regular review of policies, procedures, and outcomes. Feedback from users of the system is valued and used to enhance accessibility, responsiveness, and fairness. The company conducts regular training sessions for all employees and management to raise awareness about their rights and responsibilities under this policy. Creating a culture where speaking up is encouraged and supported is a key organizational priority. By embedding these principles into everyday business practice Vertel aims to prevent misconduct and foster an environment of trust and ethical excellence.